Archive for Tom Shaw

Overcoming Obstacles in the IT Industry


As a professional in the information technology field, you’re often expected to work crazy hours and keep up with rapidly changing conditions while getting your job done every day.

So what challenges do IT professionals face and how can they overcome them? Overcoming communication barriers, staying organized, working in teams and making the most of meetings are the biggest challenges I have found in my experience in the IT field. Communication between departments is often sorely lacking. Demands from a variety of users with different levels of expertise and different expectations may hamper your productivity and ability to stay organized. Endless meetings and fruitless attempts at collaboration can make accomplishing goals a challenge.  Personally, I have found that using whiteboards can be a solution to all of these barriers.

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Can Whiteboards Improve Patient Satisfaction and HCAHPS Scores?

Can Whiteboards Improve Patient Satisfaction and HCAHPS Scores

The patient experience is an area of healthcare that can no longer be overlooked. Patients are routinely questioned about the care they receive through HCHAPS surveys. The results of these surveys can have an impact of the level of Medicare reimbursement a hospital receives. According HCAHPS to December 2014 summaries, 21% of patients did not feel like nurses always communicated well, 36% did not feel they were always provided information about their medications, and 32% did not feel the hospital staff were always responsive.

Can a simple whiteboard be used as effective communication tool to address these problem areas and improve patient satisfaction and HCAHPS scores?

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Biggest Benefits & Reasons to Track Student Progress


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Click Image to Watch Video


As technology becomes more dominant in the educational setting, it is important to have a system that will work cohesively among a number of areas to enhance communication and productivity. The implementation of whiteboard systems has been a welcome advantage in assisting teachers and administrators in the identification of student and district-centered solutions.

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Whiteboards in the Workplace: Hospitals


Benefits of Hospital Whiteboards – The Specifics

According to one survey, 80% of nurses, house staff and attending’s agree that whiteboards play an important role in improving patient care, team work and communication.  In fact, communication errors contribute to 65% of all reported sentinel events within medical facilities.  Effective use of a whiteboard can result in an 80% increase in a patient or staff members willingness to read, a 73% increase in comprehension and a 35-50% decrease in interpretative errors.

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5 Examples of Creative Business Cards



Simply put, it’s important to have business cards. Despite the fact that we’re living in a digital age where people are now connecting with each other on social networks like LinkedIn, business cards definitely still matter. Having business cards handy is just one great habit of many that highly successful business leaders have, and if you don’t have them already, then you’re missing out on big opportunities to not only market your business but also promote yourself.

There are so many different types of unique and creative business cards out there. It’s important to stand out from the competition, and you can do that by developing a design that is different and engaging and is something that recipients of your business card will truly remember. Not only does having a really creative design make you stand out, but it promotes you and your business in a way that shows your creativity, that you think outside of the box, and that you have a true knack for what it is you’re representing.

Creative design and a little imagination is sometimes all it takes. With that said, here are some types of creative business cards to help inspire a new card for you.

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How Whiteboards Help Caregivers Improve Patient Communication

PB-CPZcover Improving Patient-Staff Communication A key benefit of the use of whiteboards within medical facilities is improving communication between the medical care team, the patient, and concerned family members.  In fact, communication errors contribute to 65% of all reported sentinel events within medical facilities. Dry-erase whiteboards in patients’ rooms serve as a field-proven mean of communication easily accessed by both staff and family members. Important information concerning treatment schedules, daily goals, allergies, contact information, medication times, discharge information and care team members can be easily recorded and changed on a whiteboard.  When the patient or family members have access to a whiteboard, communication is improved because a question is less likely to be overlooked or forgotten if a staff member is not immediately available to provide an answer.  The infographic and links provided below show the important role whiteboards have on not only improving communication but overall patient/staff satisfaction and Press Ganey scores. Read more

Safety Signs & Whiteboards — An Essential Tool in the Workplace


Safety is one of the highest priorities for manufacturers. An excellent safety record keeps costs and production disruptions low, helps prevent issues with OSHA and keeps employee morale high, but the most important reason to stay focused on safety is because it protects the company’s most important resource – its people.

Safety doesn’t just happen – it requires diligence and effort to ensure that safety stays top of mind despite the drive to deliver products quickly and cost effectively. One of the easiest ways to ensure that safety remains a high priority is to measure safety and to post safety records prominently where everyone can see them. Magnetic whiteboards are a superb tool to address this need because of their flexibility and proven ability to boost safety awareness and improve the overall safety culture within an organization. Here are a few ways to use magnetic whiteboards to measure and improve safety records.

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Habits of Highly Successful Business Leaders


Photo by Maryland GovPics (Flickr)

Every single day that you head into work, you should always strive to be the very best that you can possibly be. Personally, I may not always have the greatest day (I’m sure we can all relate), but I always put my all into it, which is one lesson that my parents instilled in me from a young age. They taught me to always try my hardest and to give my absolute best effort. Since I was younger, it’s always been one of my stronger traits.

If you look at some of the greatest leaders out there in our history, there’s a reason why most of them reached the heights that they did and stood out from the rest of the pack. I’ve seen my fair share of strong, successful business leaders in my career and others that haven’t really lived up to their true potential. To be one of the best out there, there are multiple habits that one must adopt, and I want to share some of them with you here.

Here are a few habits of highly successful business leaders that you should consider incorporating into your daily routine.

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Using Whiteboards for Quality Improvement


We all make mistakes but what distinguishes industry leaders is their ability to identify root causes and make changes so that costly mistakes such as time and material waste don’t happen again.

Lean tools for quality improvement

If you work in a “Lean Manufacturing” environment you’re familiar with tools like “5S”, “Root Cause Analysis”, fish-bone diagrams, and the “5 Whys”. They’re all powerful tools for managing the workplace, helping you stay organized and preventing problems recurring. What we find a lot of companies struggle with though, is using them effectively.

The key is getting everyone involved. Sometimes we see an engineer or manager sitting alone at a desk trying to solve a quality problem, and that doesn’t work. Usually it takes multiple points of view, preferably from people who are intimately acquainted with the processes or systems.  Several managers and lean experts have stated that the biggest issue in quality control is simply a lack of communication.

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What Gets Measured Gets Done — Productivity Tracking in the Workplace


Accountability through transparency.

It takes a great team to make a business tick to its maximum potential – and if one particular wing of the company isn’t performing up to par, it’s the entire company that will suffer, which will absolutely be reflected in the bottom line.

In a manufacturing environment, you’re being relied on to produce products quickly without sacrificing quality. After all, when it comes to product development, time to market is crucial these days and the manufacturing step of the development cycle is the final, yet arguably the most important, part of promptly getting the product out the door and to the end user.

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